Returns & Exchanges

At Shark Robot, we want you to love your gear, which is why we offer a 30-day window for returns and exchanges on all unworn and unwashed apparel. Please ensure all original tags are attached to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging if possible, ensuring all garments are neatly folded and free of pet hair or odors.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Processing and Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship out your new exchange items within 5-7 business days.